These Terms & Conditions (“Terms”) govern the access, use, and business transactions undertaken with Kambrell Overseas Private Limited (“Company”, “we”, “our”, or “us”), acting as an Importer and Distributor of Alcobev products in India.

Company Details

Registered Office:
Kambrell Overseas Private Limited
7/16, First Floor, Left Side Office,
Kirti Nagar Industrial Area,
New Delhi – 110015, India

Call Us: +91-1142331643
Call Us: +91-9319311779
Call Us: +91-9810006643
Website: www.kambrelloverseas.com
Email: hello@kambrelloverseas.com

Kambrell Overseas Private Limited (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of our customers, business partners, vendors, and website users. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023.

Nature of Business

The Company is engaged in the lawful import, marketing, and distribution of Alcobev products in India. All dealings are strictly business-to-business (B2B) and intended for trade partners, distributors, retailers, and institutional buyers.

Acceptance of Terms

By accessing our website, communicating with us, or entering into any commercial transaction, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must refrain from using our services or website.

Eligibility

Our products and services are available only to individuals and entities who:

  • Are 18 years of age or older
  • Are legally competent to enter into binding contracts under Indian law

Alcobev Brand Alignment & Compliance

All Alcobev products imported and distributed by the Company are handled in accordance with:

  • Alcobev brand standards and ethical guidelines applicable to India
  • Applicable Indian laws, including food, beverage, excise, labelling, packaging, promotions, and import regulations

Unauthorized brand representation, misleading claims, or deviation from approved Alcobev branding, positioning, or marketing practices is strictly prohibited.

Product Information

  • Product descriptions, specifications, pricing, and availability are subject to change without notice
  • Images and visuals are for reference only
  • The Company does not guarantee uninterrupted availability of any product

Personal data is retained only for as long as necessary to fulfil business or legal purposes.

Orders & Acceptance

  • All orders are subject to written confirmation by the Company
  • The Company reserves the right to accept, reject, or cancel any order at its discretion
  • An order shall be deemed accepted only upon dispatch of goods or written confirmation

Pricing & Payment

  • Prices are exclusive of applicable taxes, duties, freight, insurance, and statutory levies unless stated otherwise
  • Payments must be made strictly as per agreed commercial terms
  • Delayed payments may attract interest, penalties, or suspension of supply

Delivery, Title & Risk

  • Delivery timelines are indicative and may vary due to logistics, customs clearance, or force majeure events
  • Risk in goods transfers to the buyer upon dispatch or delivery, as per agreed terms
  • The Company shall not be liable for delays beyond its reasonable control

Returns, Replacements & Claims

1. No Consumer Returns

All sales are final and non-returnable, being B2B transactions

2. Eligible Returns

Returns or replacements shall be considered only if:

  • Goods are damaged at delivery
  • Incorrect goods are supplied
  • Manufacturing or transit defects are identified

3. Notification

Claims must be submitted within 1 hours of delivery, along with photographic and documentary evidence.

4. Inspection & Approval

All claims are subject to inspection and written approval. Goods must be unused, in original packaging, and resalable.

5. Exclusions

No returns shall be accepted for:

  • Improper storage or handling
  • Expired or near-expiry products
  • Regulatory changes affecting resale
  • Normal wear and tear

6. Refunds

Approved refunds, if any, shall be adjusted against future orders or processed at the Company’s discretion.

Distributor Appointment & Relationship

1. Nature of Appointment

Distributor appointments are non-exclusive unless otherwise agreed in writing and governed by separate distributor agreements.

2. Independent Contractor

Distributors act as independent contractors. No partnership, agency, joint venture, or employment relationship is created.

3. Distributor Obligations

Distributors must:

  • Comply with all applicable Indian laws and Alcobev brand guidelines
  • Maintain valid licenses, permits, and registrations
  • Follow approved pricing, branding, and marketing standards
  • Refrain from misleading representations or unauthorized promotions

4. Territory & Sub-Distribution

Distributors shall not sell outside approved territories or appoint sub-distributors without prior written consent.

5. Termination

The Company may terminate any distributor appointment for breach, non-performance, non-payment, regulatory non-compliance, or at its discretion, subject to contractual terms.

Regulatory Compliance

Buyers and distributors are solely responsible for ensuring compliance with:

  • Import, excise, and local regulatory requirements
  • Storage, transportation, and resale norms
  • Advertising and promotional restrictions applicable to Alcobev products

Intellectual Property

All trademarks, logos, content, and materials are the property of the Company or Alcobev brand owners. Unauthorized use is prohibited.

Limitation of Liability

To the maximum extent permitted by law:

  • The Company shall not be liable for indirect or consequential damages
  • Total liability shall not exceed the value of goods supplied

Indemnity

You agree to indemnify and hold harmless the Company against any claims arising from breach of these Terms, misuse of products, or violation of law.

Confidentiality

All commercial and business information exchanged shall be treated as confidential unless disclosure is required by law.

Termination of Access

The Company may suspend or terminate access to its website or services without notice in case of breach of these Terms.

Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Courts at New Delhi shall have exclusive jurisdiction.

Amendments

The Company reserves the right to amend these Terms at any time. Updated Terms shall be effective upon publication.

Contact Information

For any queries: Kambrell Overseas Private Limited
Email: hello@kambrelloverseas.com
Phone: +91 11 4233 1643